Live demo

We built this for Leap Health

See how Lorikeet handles real member questions about infusions, prior authorizations, scheduling, and billing with the same transparency Leap Health is known for.

Try the Leap Health AI agent

This agent knows Leap Health's infusion services, prior authorization workflows, and member support processes. Ask it anything a member or Care Guide would.

"What's my prior authorization status?"
"When is my next infusion?"
"How much will my next treatment cost?"
"Where is my medication delivery?"
Call to ask about your prior authorization status
Call to schedule or reschedule an infusion
Call to ask about treatment costs

What Lorikeet can deliver for Leap Health

AI-powered support that understands infusion coordination, prior authorizations, and the member experience from end to end.

Prior authorization management

PA status tracking, renewal reminders, and denial appeal guidance so members never lose sight of where things stand.

Infusion scheduling

Home and clinic scheduling including evening and weekend slots, with nurse matching based on location and specialty.

Medication delivery tracking

Specialty pharmacy coordination, real-time delivery status updates, and storage guidance for temperature-sensitive medications.

Billing and cost transparency

Zero markup pricing explanations, copay information, and out-of-pocket cost tracking that reflects Leap Health's transparent model.

Care Guide support

Dedicated 1:1 support that coordinates between members, nurses, pharmacies, and physicians throughout the treatment journey.

Clinical safety guardrails

Medical questions routed to physicians, HIPAA-compliant handling of all member data, and clear boundaries on clinical advice.

How we built this for you

This demo was built from scratch for Leap Health. Real logic for real member scenarios.

1

Learned your model

We studied Leap Health's zero-markup approach, Care Guide workflows, and member communication style.

2

Built the workflows

PA tracking, infusion scheduling, delivery coordination, and billing mapped to your actual processes.

3

Added guardrails

Clinical safety boundaries, HIPAA compliance, and escalation paths to physicians and Care Guides.

4

Deployed for you

This sandbox is live and ready. Connect your systems and it handles real member volume.

Ready to add the world's best CX AI?

Connected to your actual member data. Handling your real support volume. This sandbox is just the start.

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